Mary Shatto

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Mary Shatto is the Program Manager of Claims Administration’s Coaching and Training at the Department of Labor and Industries (L&I).  Mary has worked at L&I for 30 years and overseen the Workers’ Compensation Adjudicator (WCA) 2 Apprenticeship training since 2012.  L&I’s WCA2 Apprenticeship model has been in place since 2003 with great success.  We strive for continual improvement and are currently focused on using best practices in adult education to encourage strategic thinking and the use of soft-skills to help Washington workers heal and return to work.

Ricardo Ibarra